The board needs to see that we are doing “something” and so management consultants have done a lot of paddling aggressively. Everyone is making money of artificial intelligence right? Well, wrong.
My belief is that this is a result of not having adequate developer tools at the enterprise level so no processes are repeatable or simple yet. Not for lack of trying in a frenzy of weird media panics around whether chat bots are gods or just malign spirits. Which like lol.
This isn’t something that gets solved overnight. Value accrues in strange ways to very particular forms of automation. Whether that gets bought up in bidding wars over core technologies over time or in simple breakout solutions isn’t actually as predictable as you’d imagine it. It’s very much about people who build things that other people want in reasonably reliable ways.
But right now a lot of software is being built in silly and not terribly repeatable ways. It reminds me a little bit of having been at a specialty retailer trying to figure out ecommerce and making a bunch of mistakes. Eventually the market solves it and then it demands a return on investment.
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Interesting