We’ve had a running joke amongst our friends in Bozeman that we have America’s worst Chipotle.
None of the food ever tastes quite right and MSU students who staff it always manage to have some random crisis playing out. Chipotle owns and operates all of its North American locations rather than franchising so it’s got no real excuses.
It’s bad enough that it was brought up to our friend’s sibling who works at Chipotle corporate. Is it complaining to management when it’s your family? A question for Karens of all ages.
Their Local Line program works to source food within a few hundred miles of its restaurants so you’d think at least the beef would be top notch.
Ahile in a hurry we ended up stopping by Chipotle as it was the quickest option on our way to a firm deadline. Now maybe we were really hungry but the food was terrific. Had our complaints reached someone?
After more than a year of avoiding the chain it had finally recovered. Probably a lesson in there about brand standards and the value of complaints.
The food has back at normal Chipotle “decency” and even the students were moderately more competent. Even the customers seemed in better spirits. We saw an actual teenage boy shoot his shot with a table of smiling girls.