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Day 1128 and Distrustful Hospitality

I showed hubris. I was pleased to have smooth sailing on my travel. A joke was made that surely we must suffer some misfortune as it’s so rare for travel to go well. Well, never call upon the gods about a bad possible fortune as you just might get their attention

The Marriot Bonvoy I was staying with wouldn’t honor my husband’s elite platinum status because he “wasn’t yet with me.”

I don’t know if that status is good or bad, my husband handles loyalty. We share status and accounts across most things hospitality related because we are married. We have never had troubles with using the status if I’m using the account before he arrives. I just used it in Amsterdam and Helsinki

Now this matters in that I only would be granted lounge access if I had this status apply as his wife. I’d been counting on lounge for both working and breakfast. Having someone handle basics like water, morning coffee and yogurt, and good working space is important for business travel.

Without that, I wouldn’t have booked the place at all. I explained that, but naturally no one cared. No amount of pleading with the desk manager or staff could convince them to honor the guest status, not even my husband calling en route himself through Istanbul.

Mind you, for loyalty and points reasons, Marriott Bonvoy is the credit card we both use in a shared account. I literally used it to pay for the stay. But without loyalty pricing and perks, the hotel in this instance was a net negative. It was both expense and inconvenience without the loyalty program. I needed to get what I paid for or I wouldn’t buy.

I stayed the night as I was exhausted but found an Airbnb for a few days and hightailed it out of the way. No sense in giving Marriot Bonvoy business any longer than necessary if they can’t see their way into acting hospitable.

I suppose I brought this upon myself. Thinking all was well and I’d been spared. In other sad news my Apollo Neuro got lost at Heathrow as I was trying to prevent my medical cooler containing injection biologicals from being confiscated. I’m really sad about that too.

One reply on “Day 1128 and Distrustful Hospitality”

I’ve been a member of the (now called) Bonvoy program since the mid 1980’s. Today, with same “elite “ status as your husband, I can only say that the Marriott organization has devolved beyond recognition. And I don’t see them caring much about it either. Sad to say that the alternatives aren’t at all better.

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