One of my extended family members owns an agency where they represent some well known talent. I learned a lot from them in both my childhood but as I came into my own as a business person.
They were basically always on the phone. When I was younger it was in an office with an assistant (who I got to know and watch grow into a career) but these days being on the phone is a far more mobile affair.
This practice was referred to as “rolling calls” where the agent and assistant are constantly going back and forth like a switchboard operator with the set of people needed to get a deal done.
Agents were big early adopters of the BlackBerry and rolled those calls straight into the iPhone. Being of an older generation talking was the way call rolling worked with a side of email delivered by your mobile device.
I’d say it’s probably as much a voice game as it is a text game now. My version of rolling calls is rolling Signal chats and Twitter DMs. A couple of good group chats self organizing can make your day really fire. So I’m rolling calls except I’m rolling chats and texts. It’s still basically the same job. We ping until we find the person who gets us to the deal. And then you close.