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Finance Startups

Day 820 and Ripped Off

I like doing favors because I don’t care for being overly transactional. I’d rather cultivate something over time to build trust than put a firm price and set of boundaries on what I’ll deliver up front.

And I’d prefer a similar stance from you. Intangibles are hard to price and I’d usually prefer a little time before I settle on them. It’s a trust thing. Everyone gets a fairer deal that way and I only do business if I think it’s win-win.

But once I trust you I generally assume that you won’t fuck me over because I’ve shown that I won’t fuck you over. I’ll value your resources as my own. And I expect you to value my resources similarly.

It sounds a bit old school but I believe we should respect people’s unique styles and contributions. Doing so requires trust and delicacy. We must believe others use us well and we shall use them well.

I find this trust necessary because if I do business with you I’ll use my social capital. Because spending social capital is what gets things done. You make think it’s money, but I can assure you fiat is just a convenience.

Capitalism’s wheels are greased by social capital. If there is too much tension in the system you will never achieve the necessary momentum with only one type of capital. The money is just a stand in for trust. It’s one reason some parties yearn for trustless systems. Because everyone is setting different prices for different currencies and no one likes getting scalped on a forex favor trade. It’s a dick move to undercut social capital.

I’ve found crypto people are some of the worst at understanding this basic social rule as they are the ones most desperate to make all markets legible. The indignation you see across much of technical cultures in general is dismissal of forms of capital that are harder to make legible.

I recently felt ripped off by a transaction I thought I’d priced appropriately to an incentive alignment. It turned out the other side of the deal didn’t have the same understanding of the intangibles. It made me feel like they don’t value my time and work. They’d asked for something, I trusted someone, and then another actor they had vetted spent it in such a careless way I was briefly incensed.

Now you can argue it’s my problem. I priced it wrong. And I had pricing signals coming in negatively from everywhere. I told my counter part this and they took it in stride. And then they went and demonstrated to me exactly why I was getting negative signaling. So I know it’s a risky use of social capital.

Now I’m not sure if it’s a bad trade yet. Maybe I have the tolerance for the volatility. But I’d be remiss if I didn’t look at what the numbers were telling me. Someone ripped me off. Reality says it’s probably just as much me as it was them. Which is, I believe, what you call a lose lose. And that means I’ve got to change the odds if I want to run the trade. But it’s hard to justify it to yourself after you feel like you got ripped off.

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Finance Internet Culture Preparedness

Day 807 and Hyperinflation

Everyone calm the fuck down and stop panicking while we consider the most dreaded phrase in Silicon Valley: “Balaji was right”.

Sometimes people use a method of persuading you from the extremes. Remember “he means it seriously but not literally?” It works, it nudges the new position into your frame of reference and anything else feels moderate by comparison. But you get to choose what you adopt. You can be optimistic, you can chose new ways of being, you control yourself. But warning: it takes so much energy and effort, which I know because I did a lot of work to adjust my life to tail risks while still believing that you have to live your life.

Also, I’m not going to censor anything, so if you’ve got an inclination to cuss me out for not being on your “side”, I’d ask you to remind you that I’m human and winging it just as much as you are. Let’s all remember our humanity.

So are we going into hyperinflation in the next 90 days with Bitcoin going to $1,000,000?

The Next 90 Days

I mean, an apocalyptic scenario is pretty hard to do in ninety days no matter what is happening. Because life finds a way and as my husband Alex likes to say, people revert to the mean. So while I don’t fucking know and neither do you, I don’t think on balance the physics of hyperinflation in 90 days works from where we are now, when talking about the US in particular.

I’m not doing elaborate math though I’ve read the materials. I can make some good guesses based on logical observations of my available data and on human nature. And I think a shock of that magnitude is basically the end of the world. And as much as I think we’ve got to end denialism about how bad shit is for a lot of people, I’m also not sure it’s going to go sideways that fast. Maybe I’m over indexing on having read Gibbon’s “Decline & Fall of the Roman Empire”.

And to the idea that “it’s ok, we’ll all just move to a Bitcoin economy: we’ve got a so much work ahead of us to make crypto and in particular Bitcoin work as a viable alternative for a practical economy it’s not even funny. I think I’m reasonably active in crypto (though probably not as much as you think on a day to day basis). I participate in some DAOs, I have bags with Bitcoin. I believe we can build a better future. But we are small and the problem is big and we need more of you to come in and build it with us if you want an alternative economy that’s actually usable by everyone.

I think this is a good thing because I have had some good experiences with how American capitalism works but I think we can do better. I have some money but I’m not .01%. I like capitalism but I’ve experienced the deep lows of navigating a chronic illness in America before everyone became obsessed with fragility. I’m not saying the systems works.

So while I think a change is ultimately coming (and I’ve made plenty of bets to that effect), I’m not so sure I want the apocalypse to come just to further that end.

After all we can’t build software if it’s the end of the world. Which isn’t a huge leap to make if the dollar hegemony collapses before August. Literally nobody wants that. But a lot of people want more options and it’s our jobs to convince them we can provide it.

So we can use Bitcoin but again, let’s not get ahead of ourselves.

Changing Systems

But I want to be transparent about what I am weighing. I believe we have some negative trends that haven’t been addressed in fractional reserve banking. I believe our world has strained trust about state run capital and currency feels inherently political.

We aren’t that far off the church and state separation, historically speaking. And it took a long time for the separation to hold. But even if time moves faster now, I’d be surprised (though not shocked) if we took down money and state in a quarter. Maybe I’m underestimating dramatically on the exponential. I clearly don’t think it’s impossible because I live in Montana and my revealed preferences tell you something. But I also live near a yuppie city and I make investments in a market economy. I’m torn.

So do I think it takes more time to unwind an empire? Yeah I do.

Do the network affects at play impact monetary policy? You tell me.

We poured a lot of cash into a lot of hands and we have the option of gossiping at scale in public. It feels like no one learned anything from GameStop but I can assure you I did. We don’t totally understand emergent behaviors. Egregores are real and we can summon demons, though we probably shouldn’t and I think it’s a little weird to do so because I’m not confident it won’t kill me.

And there’s a lot of new ground to cover. More deeply tied financial systems, and networks magnified 1000x. Last time around we barely had a functional Twitter and now we have, well ok it’s barely functional now (jk but not).

So we shouldn’t in fact continue to do that by building credibility through showing our work and support and investing in that future?I think so. It’s astonishing it’s as cheap as it is now given how much opportunity it provides. But again we have to keep building it out.

Opening the Window

Finally, one tactical issue I want to address is that Balaji may simply be trying to expand our minds on the possible in front of us and how fast we can do it. I believe the most pejorative way of describing it is manifesting but you can in fact apply energy to making a system move in your favor.

One way you do that is by opening the Overton Window on what is possible and seeing if people step up to the plate to build norms and tools that further your cultural view of the world.

So if you really believe that a change is coming and that people need to prepare for it, yes you push even farther than you might think is actually going to happen. That way, even if someone only comes halfway there, they’ve landed right where you think they need to be.

All this to say: chill out everyone – we’re living in the fastest, craziest times there have ever been and it’s damn easy to get sucked into the vortex. So take a step back, breathe, and make your decisions from a place of calm, not panic.

Categories
Finance Politics

Day 802 and Vengeance

You can’t stare into the abyss without letting it stare back at you. And I did a little too much abyssal observation over the course of the weekend. I feel overwhelmed with grief. I saw in the abyss a roiling cauldron of rage and hate and fear and despair. And I saw my own grief reflected back. The boiling blood that demands punishment flooded the news.

I feel grief for the inner child who lived through the turmoil of past market dislocations. I feel grief for my father who suffered through the bankruptcy of 2001. I feel grief for my mother whose teacher’s pension was decimated in 2008. I feel all the pain and sadness and anger and unfairness. I feel it all in my own family.

He piled upon the whale’s white hump the sum of all the general rage and hate felt by his whole race from Adam down; and then, as if his chest had been a mortar, he burst his hot heart’s shell upon it.

Moby Dick

I see the desire for vengeance. I feel it myself. I never saw any kind of justice for my father or my mother. My inner child will never know that peace. And I will have to be an adult and accept the disappointment of a world where far too many little children suffer for sins of their fathers. Many of us pick them up and carry them on. The churn is largely amoral and uncaring.

I see how satisfying it must be to give in to Ahab’s roiling anger. I saw many hot heart shells bursting on the time line over the weekend. A few were directed at me. I can’t be sure that my own didn’t explode on innocents. We are all culpable in ways big and small.

I am doing what I can to dust myself off and carry on because work must be done. We’ve not yet finished building a better future. We’ve barely even built the outlines for a tolerably decent present. I pray it’s too soon for us to find out how hot our hate burns.

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Finance Politics Preparedness

Day 800 and Small Potatoes

It’s nice when a round number crops up in my daily journey of writing every single day. It’s even better when it’s colliding with the wider narratives of humans. If you aren’t paying attention to the news, Silicon Valley bank had a run on Thursday and was taken over by FDIC on Friday. Now the powers that be decide our fates. On day 800 we wait to see if anything has changed about capitalism.

I’m small potatoes so I’m scrambling for survival as much as anyone. But I’ve got a reasonably good head on me and I’ve seen this movie before. Literally. I watched Margin Call a dozen times this year. My family also went bankrupt in the 2001 crash and I was working in startup land during the 2008 crash. So this isn’t exactly my first ride on the roller coaster. I still get sick to my stomach though.

I think we are all about to have a significant conversation in America about trust and who is looking out for whom. I have my theories on how it plays out and over what time horizon. Very few of those scenarios and involves actually letting the american economy implode. But some heads will need to roll it’s just going to depend on the fates.

I really don’t feel like writing through some of this as it’s both personally traumatic because I’m a human being but also because I don’t know where this lands any more than you do. A lot depends on who blinks and who we want to scapegoat and how much we want to tolerate the unpleasant realities of who matters most. Not to be dramatic but every empire rests on a pile of skulls. It’s the degree to which this is literally true that changes over the years.

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Finance Startups

Day 687 and Winter

It’s cold out there. And I don’t just mean metaphorically. Winter came early and hard to Montana just as the Farmer’s Almanac predicted it would. Driving back in from town last night after grocery shopping it was -3 degrees on the car’s temperature gauge just after sunset at 6pm.

It’s cold out there in the capital markets too. The federal reserve is raising rates to tamp down on inflation and the cost of capital is hitting the technology industry. Frankly I think we’ve all been waiting for an excuse to cut the fat and now we’ve got it.

But it’s going to have consequences for startups. Founders who have never had to live with the harsh realities of a down market are in for a surprise. Those juicy valuations in the private markets don’t work so well when the public markets can find safer returns in a Treasury finally paying out on a t-bill.

Let me play with a tortured metaphor to help you understand the situation. You think you understand how cold winter will be until you realize you haven’t had to work through a chill for over a decade. Sure maybe in your closet you’ve got a nice coat but when was the last time you wore it? If it was for a ski retreat with one of your venture partners then this metaphor is absolutely about to do double duty.

Surviving a bitter cold isn’t just about having a bulky down coat. Think of that as your cash runway. Without adequately rated cold weather gear to keep you alive you may find yourself tapping out. But it’s not just about the coat.

Keeping warm and staying productive requires some technique. Do you understand how to layer correctly? Do you have hats, gloves and scarves? I bet you walk around with ankle socks and Allbirds. That’s not going to go well in a foot of snow. Do you know how to eat for the cold? How about hydration?

Your team will need more than runway. They are going to need motivation to work with less fuel. You have to show them that the climb up the snowy mountain is worth it.

A winter startup team will need the skills and flexibility to work around problems that can’t be solved with money. Shit can and will go wrong on a long cold climb out of an economic winter. Creativity and belief must overlap with intuition if you want to make it.

And it’s important to remember lot of your team won’t have those intuitions. We’ve all been living in Miami and suddenly it’s -3 in Montana. And guess who gets to teach them how to adapt? You. You need to teach your team gently and with empathy what it will take. And they will makeup mistakes. Have you ever watched someone try to lace up boots for the first time? You might need to help them cinch.

I promise it is worth it though. If you are climbing the right mountain, and prepare adequately for your journey, the rarified air of a successful startup is invigorating. And the view from the top isn’t bad. If you need some help thinking all this through as a founder drop me a line Julie (at) chaotic dot capital and I’m happy offer some Sherpa advice. I lived though 2001 and 2007 (I even got laid off during RIP Good Times) so you can rely on me for some elder millennial wisdom. Stay warm!

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Finance

Day 684 and Newcomb’s Paradox

I like mathematics. I’ve got very little talent for arithmetic but formal proofs were something I could feel my way through. I only learned this by failing regular calculus so badly and getting rescued by my roommate who is the scion of a very important family in algebraic topology. Bet you didn’t know that was a thing did you? He showed me that mathematics isn’t about numbers at all but about the logic of the universe. Also he kept me from flunking out. Thanks Tom!

I know the above sounds silly, but in academic circles math is one of those “purest” of institutions where cognitive processing power matters a lot and absolutely nothing else. They are some of the most deeply impractical and removed from reality types of humans you will ever meet.

I’m autistic enough that I found the company of this type of human deeply comforting as they comforted me though my shame based need desire to be normal. Literally no one will make you feel more normal than someone that works in formal logic and it’s adjacent philosophy of decision theory. I bet a lot lot of pretty girls with daddy issues have found this to be true if the LessWrong community is to be believed.

Because of how close I was to my roommate (and still an even though we don’t see each other enough) I got to spend time with a lot of utterly bizarre math people. And it really runs the gamut from those who are functionally pirates who can barely feed themselves to the founders of Renaissance Capital. They are a good time generally speaking. Extremely chaotic people who drink thousand dollar bottles of champagne from solo cups while discussing science fiction are my definition of a good hang.

But they are not what you’d call standard issue humans. If you’d like to know exactly how, ask them to explain how being three standard deviations from the mean has affected them and don’t interrupt them for thirty minutes. I am an outlier in many ways. But I don’t hold a candle to some of the folks I got to meet.

The reason I titled this post Newcomb’s Paradox is because it is thanks to early exposure to mathematics that I got to explore the complete irrationality of rationalism. Newcomb’s Paradox in its simplest format tells us that in an irrational system it is not rational to behave rationally. It is a paradox because this is both true and not true.

If you have some common sense you are not immediately knocked on your ass by this revelation but it turns out to be so unnerving. Unfortunately for some folks at the edge, which is most folks who are mathematicians, it might also break their brain. Effective altruism is now being blamed for its adjacency to the entire Sam Bankman Fried committed fraud at FTX scandal because they took the paradox entirely too literally and not at all seriously.

And given the dangers that can come from extremes perhaps more of us should be spending time with mathematicians. Math pirates when combined with high finance and potent philosophies might need tempering by those of us only two standard deviations out.

Categories
Emotional Work Finance

Day 683 and Goverance

I’m not a big fan of early stage venture investors meddling too much in the day to day of their portfolio companies. Asking for too much reporting and too frequent board meetings can be a huge source of momentum friction.

But I am a big fan of corporate governance. Even right from the very start. You should have agreed upon avenues for settling issues and disputes from the moment you have assets bigger than an Ikea couch let alone a 32 billion dollar valuation company. A lack of governance structures can lead to deeply destructive behavior even if you aren’t a sociopathic rich kid bent on committing fraud.

As much as it may seem irritating to set up formalities like a full board and agreed upon voting rights structures, you will regret not having it if something goes wrong. And something will go wrong. I’d go so far as to say Murphy’s law is an immutable law of the universe. What can go wrong will go wrong.

The intense pressure of a startup is what turns the lump of coal that is your vision into the diamond that will be worth something in the open market. And pressure is often destructive. People who otherwise respect and trust each other can slowly find themselves deeply at odds.

Just think of your worst breakup and imagine that intensity playing out in ways that impact everything you’ve worked to build. If you’ve ever gone through a divorce I’m sure you understand. Let me tell you a little story about one of my breakups to illustrate why you should set up governance right form the start.

My easiest personal breakup was also one of my worst. We’d moved in together and devised an elaborate set of budgets and savings protocols. We’d combined belongings. We even set up a shared bank account. He was a corporate governance lawyer at a very aggressive firm. I was working a lucrative corporate job but preparing to go back to startups.

While he wasn’t a contract lawyer, he did have enough common sense to suggest we write up a relationship contract complete with dissolution protocols. I thought this was absolutely brilliant which I’m sure tells you a lot about how I operate. Absolutely all of our friends thought we were nuts. Including a colleague and friend who would go on to be one of my board members down the road.

I was in Colorado for my mother’s wedding. I’d expected my boyfriend to join me. But we’d been discovering that all our good faith attempts to arrange the perfect relationship structure was nothing in the face of widely disparate personalities and risk tolerance. No amount of mitigating structure could overcome those differences.

When I came home he’d triggered our breakup clauses and moved out. Everything was done by the governance protocols we’d set out. If I’m absolutely honest I was relieved. My biggest annoyance was losing the Vitamix blender that was his property. As furious and heartbroken as I was at the time, I didn’t have any avenue to engage in my worst most defensive reactionary emotions. Neither did he. Which was extremely valuable as I hadn’t at age 26 gone through the therapy that helps me productively channel negative emotions now.

My ex-boyfriend and I are still friends to this day. Sure it took a few years for us to come around but we’d avoided a scorched earth situation despite the significant risks we’d engaged in by moving in and combining our lives and fortunes after a relatively a brief period. The damage was mitigated by a shared understanding of how we’d manage downside protection and whose rules we’d consider binding.

While I’m sure this sounds a bit weird, I do think it’s a helpful illustration of why even the most optimistic scenarios benefit from guardrails and mutually agreed upon avenues for pursuing a dissolution or change in status.

No matter how calm and rational you think you are, there will be scenarios that trigger deep emotional patterns. If you vomit up those childhood coping mechanism emotions, you need to clean it up even if it feels shameful and embarrassing.

I’d also say it probably tells you a lot that I’m telling you a deeply personal story about a breakup in a personal relationship and not my actual board experiences. There are some secrets you take to the grave and how you failed your business partners tends to be one of them. How they failed you is another. I’ve had reason to be grateful for corporate governance guardrails at all of my companies. Because that is human nature.

So no matter how early it is in your startup journey you should be considering how you’d handle tough times. Set up a board to help you work through and arbitrate disputes. I know you cannot imagine it now but you won’t regret it.

No one is ever fully immune from disagreement (or even disaster) and you owe it to yourself and your partners to set up fair resolution issues from the start. Plus if you happen to have partnered with a sociopath you will appreciate the modicum of protection offered by binding contract law or consensus mechanism contract execution. And if you really want a Vitamix make sure you put that in the contract.

Categories
Emotional Work Finance

Day 680 and History Repeating

I found myself crying my eyes out to my therapist this morning. Just full on sobbing. Nothing bad actually even happened to me during this week’s chaos. In fact, I’ve spent the last year or so preparing Alex and I for a downturn. I wouldn’t be much of a doomer if I didn’t swing into this downturn prepared.

It just all felt too familiar. It felt like the worst days of fear and insecurities from my childhood playing out all over again. My family went bankrupt during the great Web 1 unraveling. And I’ve never forgotten it’s lessons.

I remember feeling like I was in a secure situation and then learning in dramatic fashion that it was all gone. That all the hopes, dreams and aspirations that my father had done so much to prepare me to reach for (including a lot of very expensive colleges) would likely be out of reach. We’d be starting from scratch again. I hadn’t really had a lot of time to enjoy being a poor little rich girl. It was over too fast.

My father is a truly entrepreneurial man. When I was born the family lore is that he was pitching a edtech company. We were a startup family. We lived in Fremont which is (was) the shitty poor town. I suspect it was a lot harder than I even remember.

But dad found a way to realize his Silicon Valley dreams. He brought software to millions of people. He really did do the thing. And for a few years during the boom times it felt like we might be wealthy forever.

But finance is tricky. Lock ups can fuck you up. So can leverage. We had both. And then of course regular old fraud happens too. Yay.

But it wasn’t in vain. I learned those lessons well. I swing big and I bet on the future like my dad. I believe in people and in genius. But I also keep a balanced portfolio and back up plans.

I believe in exponential growth. But I also believe in the cost of capital. Sometimes money is cheap. Too cheap. And you need to prepare for when capital is expensive again. Because the laws of physics tell us that energy cannot be created or destroyed. And until someone smarter than me proves the laws of thermodynamics wrong, I will operate based on them.

And I am ready for the dark days. Both because it is literally November but also because I believe we’ve got chaos ahead. And if I’ve learned one thing from my childhood it is that you can survive it. It just takes a little bit of preparation. Which I’ve done. Everything else is just a case of history repeating.

Categories
Finance Internet Culture

Day 678 and Winging It

I went for a haircut today. I’d been riding a haircut since May so it was a little embarrassing. I’d let it go from princess to dirty hippie.

Joking with the hairstylist a bit about being a bit weird we ended up commiserating over how much we enjoyed Twitter. She agreed that Twitter always felt like it was more real. Like people let it all hang out. And recently we all collectively realized that everyone is just winging it.

Nevertheless it can still be kind of a shock when it goes from “oh anyone can become one someone with hard work” to “oh fuck everyone is a fraud.”

I am I’ll admit a little shook about Sam Bankman Fried. I’ve got minimal exposure but I have interests that have been funded by funds that do. And that is really distressing to me. It always feels like at the center of the bullshit in this industry lurks some traditional finance fuckers not doing their math. And I do admit that chaps my ass. Sets us all back.

I do think plenty of the world is just winging it with a good faith and open heart. But for the sliver of sociopaths who know enough about governance and fiduciary duty and still decides that nah I’ll mix up some assets and ownership. Fuck you that’s regular old fraud and it sucks.

And what’s worse is you bring this on to our house. The people who do want to build a Plan B and who sincerely believe that a fairer more open accessible financial system is a global good. The people with shitty passports and communist governments actually need access but go ahead and you do some light self dealing. This isn’t important enough to you. Cool. Whatever. Nothing was riding on this.

Categories
Finance Internet Culture

Day 654 and Inappropriate Language

As much as I love to joke about getting cancelled on Twitter, I’ve never actually worried about getting dinged. I resisted getting a Blue Check and otherwise pursuing the trappings of being a power user as I was confident that my real world connections would overcome any algorithmic nonsense.

Digital power still resides on a firmament of real world power. I figured I know the right people in real life at Twitter, so short of me encouraging a coup while also being the President of the United States of America, I was pretty safe in maintaining control of my account. This was perhaps a bit naive and I knew it.

The algorithms do in fact come for us all. I got an unprompted warning today that a user on my account (I’m the only user but whatever) had been deemed to be using inappropriate language.

A Twitter warning saying my account AlmostMedia has inappropriate language so is ineligible to run advertisements

At some point I had the power to run promoted posts, otherwise known as advertisements, but because I have angered the language police at Twitter I am now no longer allowed to pay to promote my own speech. I guess I overrode the “are you sure you want to tweet this most users don’t use this speech” warning one too many times.

I swear more than average for a woman but probably a lot less than average for someone in finance. My account is notably a shitposter account. I remain fascinated by social status and access of all kinds, and shitposting remains of the higher status activities in social media culture as it demonstrates you need not be censored by social mores or common decency. Except apparently I can be.

You can get worked up about whether this infringes on my speech as I can say anything I like but now I’m no longer able to pursue any paid reach. This is the popular theory that everyone is entitled to free speech but not free reach. Or I guess in my case paid reach.

To be honest I had no intention of buying any paid reach advertising on Twitter. The folks I care about generally seem to get my Tweets and I’ve got no sense I’ve been shadow banned. Well, ok now I am worried but I wasn’t before this goofy warning.

To me this feels like a reminder that Twitter just doesn’t give a fuck about its power users. I am a well networked and well liked (or well hated) account with powerful followers in the core demographics that matter on Twitter.

I sit inside a nexus of media, finance and Silicon Valley personalities that care a lot about the platform even as the platform mostly doesn’t give a shit about us. Which is arguably why we’ve all spent six months giving a shit about Elon Musk buying Twitter. When a power user gets banned from advertising producers it’s not really a problem for the user, it’s a problem for the ad products team who is fucking up making money. You know, their job.