Tag: Competence

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Travel

Day 1875 and Between Heaven and Hell

I had a stupid day. Maybe things have been simmering for a bit and a blow up was to be expected. I hit a limit for humiliation and simply didn’t want to keep paying for that kind of treatment. I did not consent.

I’m doing some business in California and am paying an exorbitant fee for the privilege. And I will eat a lot of shit to do the work I love, but I will not pay to be insulted at a premium price point. A Best Western is good enough for me.

This is going to be a ramble as I am so irritated by it as it felt like every single aspect of the hotel did not function. Their bumbling ineptitude would make a Motel 6 blush, let alone a supposedly upper market hotel.

Alas, somewhere between a maid barging in on me naked and the fourth or filth time a staff member knocked on the door confused about the status of my reservation I snapped. I wanted out of my reservation which is spent hours trying to sort.

If they didn’t want to do their jobs, offer me privacy or take my money, well then I didn’t need to be there. I wanted to be literally anywhere else.

I had a late checkout and half an hour before it hit so I went full Karen. I huffed and puffed and demanded a refund. I packed up, dazed and underfed from a busy morning and went to another less glamorous hotel. And it reads like a comedy of errors.

The hotel was charging prices equivalent to five star luxury hotels in other parts of the world and couldn’t deliver on so much as taking out the trash or keeping the changes in the reservation straight. The Keystone cops were better coordinated.

A kerfuffle had developed around extending the stay yesterday. At issue was that I didn’t have the authority to extend the reservation as it has been booked under my husband’s account and not mine.

Alright fine, but plans change and sometimes (often times) my husband and I have to change on short notice. It wasn’t even as if there were amenities on offer that he was entitled to on his account versus mine. I want being sneaky.

There was no breakfast to abuse. No special amenities for the status guests. Hell there wasn’t even a pair of slippers. But somehow it became a thing. Multiple calls to the manager, confirmation details being emailed around and trips to the front desk did not fix the problem.

The front desk manager acted like she was doing me a favor by letting me pay $300 bucks to extend the stay as “she’s really not supposed to do this!” You see I didn’t book the reservation myself.

This bizarre “account owner” issue is now a regular issue for both Marriot and Hyatt owned hotels. And if they didn’t want to take my money I didn’t feel at all bad about losing my cool and walking out.

The chains simply cannot seem to provide hospitality if it is outside of their parameters and their staff is not enabled to do much of anything beyond try to calm you down while never delivering on what you paid. If you happen to have a change of plans then being the wrong spouse counts against you in their dance of protocal.

I was annoyed but alright I’ll let inconvenience him and have Alex change it and move on. I won’t try to shock them by saying m that married couples commingle many things like airline status, Costco accounts and hotel loyalty programs. You’d be shocked at what other stuff we share. It’s almost like being married means sharing your life.

Today was meant to be the first day of the “new” reservation but despite being charged for it, not a single member of the hotel staff could figure it out. I went down multiple times to change keycards and put down deposits and all kinds of rigamoral.

Because I’d been so jet lagged yesterday I didn’t get any housekeeping service nor had I done much beyond work at the desk. So once I thought the extended reservation was sorted I went to visit a sort of luxury concept mall of the likes that combines Dior and Cartier with a billion other amenities from movie theaters and fine dining with staples like a Sephora. I told the hotel I’d give them time to clean as I was going to pick up a few things.

I return three hours later to the room not being cleaned. I am irked but find I call and ask if they can send housekeeping. “Oh we thought you were checking out?!” My response was “well a cleaning woman came in around 10am without knocking while I was naked.” I was wrong to presume that she would come back despite my AI assisted explainer translating my English to her Spanish. I thought she’d understood I was leaving and she could clean. How wrong I was.

“Oh no we have you listed as checking out at 2pm which is why we didn’t clean! Ok but then why did a maid come in earlier without so much as a knock? No explanation was offered.

This goes on for another half an hour as various people come to the room, none of whom communicated with anyone else on the staff.

A gentleman came knocking to ask when I’m checking out (I am not see this is the reservation). Another came to see when I wanted them to clean (two hours ago but now is fine) and then finally on the fourth person to try to sort it out if I had a reservation (look at the barcode I beg you!) I got angry enough that they let me cancel the reservation. They seemed totally flummoxed by my upset.

Somewhere around “just send up a vacuum I’ll clean myself” and “it’s against union policies to let the guests use the cleaning equipment” we’d clearly reached an impasse on what I needed and what they would do (nothing) and they wanted me gone as much as I wanted to be gone.

I know all of this is stupid and very petty, but we’ve reached a point in many industries where everyone is paying out their noses for services meant to be delivered in an expected manner and almost never are. And the prices only ever go up. if I had ever behaved in the manner that they did when I was managing a marketing agency for a luxury hotel in New York I would’ve promptly been fired.

I didn’t need to be insulted about not being my husband. I didn’t need to work my schedule around their cleaning staff or their front desk scheduling snafus or their various corporate policies on who is allowed to book what and when. 

I want to pay a fair price to stay somewhere I can get my work done and have the basics. Hospitality is about being hospitable. And somewhere between the armed guard at the mall and the baffled maid it just hit me that this heaven and hell interplay is all we can expect from here on out. You either pay a fortune or are lucky for what you can get.

It’s not even premium mediocre now. It’s just shitty. And only Karens stand between us and the total devolution of standards for fair exchanges of goods and services. And unfortunately that means I must don the armor of the Karen and hold my line. I refuse to cut my hair and get highlights though. I’ve had enough humiliation for one day.

Categories
Travel

Day 1870 and Cutting Down On Packing Time

I am a very thorough, well honed and time tested, and Karen hardened packing methodology.

I have a little bit of childhood anxiety around packing for having moved around a lot that has alas never left me. Many people having anxiety about flying so at least it is a bit relatable but I don’t know if packing anxiety is as common.

For me it’s not about being in the air but rather leaving behind an established base for parts unknown. Will I be able to find medicine for issue that arise or soap that won’t trigger eczema? What if I need to appear at an event requiring a dress & makeup? What if I need to walk for two miles with all those things?

Every time I pack I go through the same routine and I use the same bags with the same labeling system to manage all the permutations I might encounter. And it is a science.

I have a small pajama bag I carry in my backpack in case of an unexpected overnight or long delay. I carry small clear vanity case to clean & groom myself with full allergy protocols that passes even the crankiest Heathrow checkpoint. I am prepared.

I carry on my person a a small pill bag with every detail labeled that can handled medical incidents big and small along with my first responder certificate. If you have an issue on an airplane you want to be seated next to me.

From there in my carry on suitcase I label the packing cubes with every item I bring, from underwear to wrap dress and ballet flats. Everything that is packed in my larger Tumi that gets checked is also labeled and I place an itinerary on top as I find my bags opened more frequently than seems reasonable.

There are no questions from the TSA or the most belligerent customs agent that won’t be immediately cleared up with minor inspection. Now with artificial intelligence I can translate my labels on the fly into any language.

Despite this clarity and organization, I admit I’ve had a few amusing incidents. Once through Heathrow I unsettled a British Airways agent with my fiber and protein powder baggies. Because clearly middle aged woman would smuggle in a quart sized baggie of cocaine in her purse.

I really wish with all the travel I do and my very strict system that this would all somehow take a little bit less time than it does. I generally allow myself two days to pack as I like to check and double check as it’s an iron law that things will be forgotten. And Montana is remote enough that if I forget a fancy serum or a favored sweater I won’t get a replacement easily. We only just got a Sephora this year.

I am however headed for a large American city that has absolutely everything I could possibly want in short order. So as I leave behind a European home base where I do keep things on hand (I didn’t always but extended family has been kind to me) I feel much less pressure this time. And still somehow I will allow myself to let it take more time than I’d prefer.

Categories
Culture Travel

Day 1869 and Dumb Knuckleheads Driving Poorly

I’m surely not even the millionth person to make note of this phenomena, but drivers are getting worse and it’s very much the sorts of drivers you’d expect to be the culprits.

Let me tell you a humorous story about getting sideswiped not once but twice in less than week by ditzy women driving bottom of the barrel vehicles. Meanwhile I was in a decent sized higher end SUV which very much helped. Imagine the culprits driving a Golf or a Peugeot.

Now to preserve some privacy for all involved this did not happen in America but in Europe and the timing is being buffered. To protect the not at all innocent.

The first instance was (and I swear I’m not making this up) while I was helping a family member with the equivalent of a trip to the department of motor vehicles.

Turning into a parking space in their lot, a middle aged woman (who was not paying attention) backed out and scraped two feet down the right side of the vehicle. She stopped and gave the impression of us waiting to park. As soon as we settled she immediately scattered. So much for her stopping.

Fortunately a worker at the bureau saw it and knew that the driver was employed there which made sorting it feasible. She gave over her insurance and the paint easily buffed out the scratch. She didn’t act at all embarrassed for having clearly been caught.

Then forty eight hours later another near miss by a ditzy Zoomer got us. We were making a slow left turn to merge into a larger road. We’d already crossed the yellow line with just half the front of the car into the new lane. As one does when politely coming into a left turn.

Just as we began to accelerate into the lane having slowed traffic in then opposite lane, a cheap car continued barreling 20 over the speed limit without so much as an attempt to slow to let us finish the turn.

She clipped onto our bumper and tore into her own driver side door. It was not a pretty Boise. She attempted to keep going as every other witness on the city road tried to get her attention to stop her.

Finally some fifty feet later dhe slowed down once she realized she took damage and everyone was snapping pictures. We were able to call the police and exchange information.

In a final act of sneakiness, she tried to call a policeman that was in her family to plead her case. Him being nearby maybe she was thinking he’d help her out. Amusingly this backfired against her as it was pretty clear she was at fault and she accepted responsibility. She’d done more damage to her car than to ours.

It’s little wonder everyone is on edge about being on city roads as irresponsible drivers seem to be absolutely everywhere and rules of the road are mere suggestion. Don’t be a knucklehead is the moral of the story.

Categories
Internet Culture Preparedness

Day 1868 and Educating An An Entire Species or Start With Your Family

A viral essay was posted a few days ago by a Matt Schumer meant to help introduce the current state of artificial intelligence tools to people who do not work in technology.

It’s a very compelling piece of writing (or maybe it’s just reading), which I believe is well received by normal people especially older family members or technical skeptics. They are often the hardest to reach because of age and experience gaps and a smooth essay goes down well.

The author is the founder of HyperWrite. His company offers a suite of AI writing and research tools. So yes, his excellent writing and wide reach (over 40 million views so far) were achieved thanks his fluent use of AI for both writing and promotion.

The end result of using tools is an excellent essay distributed far and wide. Or if you prefer, the end product was a tool shaped object which gave people a sense of understanding. That’s valuable.

Don’t let his usage of AI in producing this writing and publishing stop you from taking his points seriously. In fact, it should encourage you to read it and consider if you want to share it.

You too will soon be competing in a world where regular people like Matt are capable of super human feats. Perhaps you’d like the same leverage for yourself and your family.

All of us can learn to work with the amplifying effects of networks and artificial intelligence algorithms with practice and usage. Allowing us global reach and potentially maximizing the potential of our insights and points of view. That should make us feel better about where we are headed and not worse.

I feel it is useful to share the essay with your skeptical family and friends who are either scared, confused, angry or indifferent about the rapid changes because it is the current reality we all live in.

I know it’s hard as a middle aged professional to learn new tricks. I’m in the middle of it too. But we have to educate all of us and it’s going to take some time. I’d rather we get started on it. And on that note my lunch break from Montana’s digital innovation committee is only an hour so I’ll get back to it.

Categories
Aesthetics Startups

Day 1866 and Never Escaping Veblen Goods

I love a good signaling and status competition. There are so many ways to to signal that at the far reaches of taste you will never fear to tread. Just don’t worry about how other people live.

I’ve worked in luxury fashion and venture capital and they run on the same rules. And it’s all snobbery up and down and it is a mixed bag when it comes to what works in reality.

I’ve known sneakerheads who seamlessly transitioned to private equity because they know in some fundamental way that rising price increases demand in strange markets. But the little signals can give away your whole game and you can’t always assume you are speaking their language.

Many an investor and fashionista has made good use of this basic understanding of a Veblen good. The more expensive it gets, the more it stokes demand. Everyone thinks they can become Hermes or Facebook but if you could well you would have.

This can fuck with actual performance as the thing being performed isn’t necessarily the thing that is getting done in reality. You can show your own displeasure with the pricing scheme by not participating. You can short a thing with a little creative and signaling of your own.

Many decided will continue to play along despite not needing to participate in status games. Outsourcing taste is actually something you can pay for and sometimes you should just get a realistic budget.

Often you really can’t afford to play the game and it’s better to cultivate your own taste and satisfactions in life so you are comfortable taking on the risk load of stepping out of unnecessary competition. You play your own game and win on your own terms.

Categories
Biohacking Medical Travel

Day 1846 and Doctor’s Orders

I have had a lot of experience with doctors over the last few years. A chronic autoimmune condition isn’t the sort of illness that gets “better” like a virus. It can only be managed.

I have come up with endless ways of collaborating with people who far too often believe they are more informed, powerful and intelligent than me.

Sometimes they are even right about that perception. It’s a frustrating fact of life that doctors value their status occasionally more than their patients.

Today I went to a tourist hospital renowned for its extensive offerings and professionalism. My usual interpreter (it’s in a foreign country as many nations from Mexico to Turkey to South Korea serve American patients) had a number of procedures and visits organized for me. I felt confident I’d learn a lot and maybe find new pathways to healthcare management.

I happened to have an aesthetic elective treatment first. A plastic surgeon met with me to refresh some Botox. That seemed excessive given a nurse does my light work back in Montana but why not get a professional opinion while you have the chance.

I’d intended to spend the afternoon at the hospital doing a number of more productive activities than smoothing my fine lines. I’d set up rheumatology and immunology lines of questioning and I was excited to get some holistic work done including ozone and an IV infusion of vitamins and minerals.

Alas I was stopped in my tracks by a physician who simply would not approve the IV I had set up, the ozone work, nor would she approve the alternatives I suggested (an intramuscular B vitamin shot). I made my case with the interpreter and my AI.

The doctor wouldn’t budge. She even obfuscated suggesting that glutathione was illegal though backed down when it turned out to be a malpractice issue related to compounding pharmacies.

I very much wanted to buff up my immune system, especially having chosen something elective to go first, and I could not make progress. It shut down my whole afternoon. All that was left was tests and waiting.

There was no order the doctor was willing to give for short term immune improvements unless I committed to five weeks of procedures which given it was a tourist hospital seemed a little ironic.

I am demoralized but doctors will be doctors. I never seem to manage to convince them when I really need it. Doctor’s orders are not always for the benefit of the patient. Maybe no one wanted a woman sitting around hooked up to a vitamin infusion. Who knows. I probably would have skipped the Botox though.

Categories
Emotional Work Preparedness

Day 1842 and What If It Is Very Different

I am trying to imagine my life being very different. If I step away from some of the areas where I have visibility what changes. I am imagining a phase change of assumptions about not only my own life but life as it goes forward.

It’s the topic we’ve all been dancing around for years and years, with crescendos coming all the more frequent. The science fiction I love so very much has different ways of portraying a jump in material conditions.

The Expanse called it The Churn. William Gibson called it The Jackpot. I wonder what we will call this period in a hundred years.

I have so much curiosity. Maybe too much. an almost childish sense of imagination has never left me even as I go about very adult life. The wonder and “what if” sensibility haven’t been crushed under cynicism even if it would be rational.

I don’t know if I feel equipped to manage what’s coming. How much of the difference will be the choices I make to life my life and how much will be forced on me. It’s a twitchy and terrifying prospect to consider just how much freedom we have against a backdrop of limited information. Only action will illuminate.

Categories
Culture Politics

Day 1834 and Oops All Reactionaries

A running joke personal joke I have when frustrated by humanity is that every movement compelling enough to reach any scale reveals itself eventually to be “oops all reactionaries” The bigger the thing or the deeper down you go and eventually with fractal consistency “oops, all reactionaries!”

Anytime I have really hard contact with reality this turns out to be true. Reality has been particularly harsh over the last couple decades insofar as materialism has gone for the species.

I have been shielded from reality by the gracious people of the United States of America. And even then if you look too closely “oops all reactionaries!”

I think “oops, all reactionaries” turns out to be a decent lens for assessing our past, present and probably future. If it’s any good it has a core that should concern if you take it too literally. You then have to decide how seriously to take their literalism. If you get it wrong you might wake up dead.

Which I don’t love. Most people just want to go along to get along. Which isn’t to say that getting along in America is easy. We are a surprisingly competitive place for the richest nation state to have ever existed among a bizarre republic of slowly expanded frontiers and boomtowns. So we’ve got plenty of pockets where reality has always been all reactionaries.

We’ve hit our limits a million times and still have shockingly low density. Being an industrious people who enjoy markets this has worked out relatively well for the “empire” and it’s people.

America! It’s not bad and I recommend it even if we do functionally have feudal lords in the form of capital, labor and land managers at various levels of public and private parcels. But being civilized people trying to make a buck we really don’t like it when the shock troops are deployed at home.

We do seem to be ambivalent about it being deployed abroad. This has been my Ted Talk on homeland security. Really though beware the politics of wealthy heiresses.

Categories
Aesthetics Internet Culture Reading

Day 1831 and A Stenographer For Everyone

I hate to use a dictation software to write a piece that I typically write with my own two hands and ten fingers but I’m not entirely sure that I see the difference between typing out a hundred words a minute on a mobile phone versus saying something a little more slowly to a stenographer application. I use Wispr Flow

I’m sure if you are a Paul Kingsnorth type, you would be happy to remind us that we’ve lost the “steno-pools” filled with women whose job was knowing just how to speed their notes to keep the dictation flowing. Those jobs are gone as the personal computer made its debut.

I don’t mind writing as I can write just a little bit faster than I can talk. And I often find that my dictation is less pulled together than my writing. But isn’t it funny that we should have reached this point so many centuries later? Yeah.

Categories
Chronicle Travel

Day 1827 and Year 6 of Daily Writing Begins

I didn’t feel like writing yesterday. That’s a weird way to start a commitment to a sixth year of writing every single day in public on this blog. I do intend to keep writing daily.

Maybe I should restart. My life was so full on the last day of the year, that the writing I had intended on doing on the last day of year five I simply couldn’t do. I fell asleep. It’s alright I had a beautiful synopsis of the emotions of the experience even if the links didn’t get passed may.

I felt the urge to sleep come on so strongly I wrapped up with a few “oh that happened too” sentences and I was out. Poof! Exhausted. Thankfully fireworks woke me up at midnight so I could ring in the new year.

I was midway into May doing a “best of” round up review by hand when that sudden “consciousness loss is imminent” feeling hit me. I’ve been driving the Dinaric Alps on an adventure that ended up in Sarajevo. I am sure I’ll write about the experience soon.

But now I have a meal and some unpacking to do. My 2026 is off to an interesting start. I’ve crossed three borders today. You can see how I might be tired.